Insights Interview Series - Member Engagement Events

As events moved online in March due to COVID-19, member organisations like the French-Australian Chamber of Commerce and Industry (FACCI) needed to move quickly.

FACCI not only moved events online but they went right back to the purpose of why they exist, how they could support their members and the best way to deliver this support. They understood the importance of getting back to basics and staying true to their purpose.

This has paid off as they have continued to successfully build their engagement with members.

We caught up with Jérôme Fournand, General Manager, FACCI and Flavie Sauve, VIC Chapter Coordinator to find out when they transitioned their events on-line, what has surprised them and what they have learnt along the way, how the events have strengthened their relationship with their members as well as how they have evolved their events long-term.