As events moved online in March due to COVID-19, member organisations like the French-Australian Chamber of Commerce and Industry (FACCI) needed to move quickly.
“Learn from yesterday, live for today, hope for tomorrow.” Albert Einstein
It’s a change of pace for this episode of Insights Interview Series as we chat to Fran Henke, polio survivor, about her experiences through an epidemic.
“It’s really hard not to think about yourself at the moment and your business….but stop and be mindful of your customers needs. What are your customers doing right now? What do they need?”
As an organisation committed to delivering in person programs, Lord Somers Camp and Power House knew in early March that things needed to change.
The heart of every community, the local club (whether it be a sporting or service club), has been forced to adapt how they engage during COVID-19.
"One thing I have started to do is label our volunteers as part of the workforce, at every moment I can. Making sure that the staff in our organisation are aware that (the volunteers) are another team, another part of the workforce, who are there to help us achieve exactly the same goals."
Are you trying to grow your online presence but not sure where to start?
Are your members at the heart of your organisation? Members are not a means to an end.